ENTERPRISE SOLUTIONS SPECIALIST

Reports to Field Operations Manager

Position Summary

The Applications/Enterprise Solutions Specialist is responsible for coordinating and conducting applications training to end users, including PACS administrators. Provide sales support along with assisting in the implementation of ScImage software at a client’s facility.

Duties and Responsibilities include but are not limited to the following:

  • Conduct applications training to Physicians, Technicians and PACS administrators
  • Monitor, evaluate and record training activities and Software effectiveness.
  • Organize training procedure manuals, course materials to effectively train end users.
  • Support ScImage Project Management in all new installations within the assigned territory. To include but not limited to: data flow and workflow analysis to include DICOM/HL7 design and implementation.
  • Perform routine service, preventative maintenance and modifications on software and equipment at customer sites with minimal supervision.
  • Establish and maintain proper business relationships with customers and peers
  • Prepare and complete required reports and documents (i.e. Field Maintenance Reports, Teamwork completed tasks, etc.) in a timely manner.
  • During the pre-sales process, you may be involved in the development for the overall design of the solution
  • Work with Sales when required to perform remote or onsite demos.
  • Assist in training new Enterprise Solutions Specialist when needed
  • Operate in a manner consistent with company policies

Working Conditions

  • Ability to operate independently under diverse work situations with a high degree of complexity.
  • Frequent exposure to hospital environment

Minimum Qualifications: Skills

  • 5 plus years of experience in Radiology and Cardiology disciplines, or 2 plus years supporting / implementing related Clinical Imaging software in a Hospital environment.
  • Previous 3D, MIP and MPR experience preferred
  • Familiarity with HL7, DICOM, HIS, RIS, EMR, PACS, etc.
  • Over one year as a trainer or analyst for clinical imaging software preferred.
  • Strong background or desire to learn all medical imaging workflows
  • Strong background in PACS implementation
  • Outstanding oral and written communication skills
  • Professional attitude with strong customer relationship skills
  • Working knowledge of Windows 10, Windows Server, SQL Server, and Microsoft Office Applications
  • Must have good analytical and problem-solving skills
  • Must have the ability to work effectively in high-pressure environments
  • Must be able to work both independently and in an established team setting
  • Frequent travel required up to 50% of the time
  • Valid driver’s license and acceptable driving record

Minimum Qualifications: Education

  • B.S. in Medical Imaging / Imaging Informatics / IT and CIIP & A.S. in clinical field preferred.

Minimum Qualifications: Location

  • This position is located in Colorado, Georgia, Kentucky and Ohio.
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